# Ore Privacy Policy
**Last updated: June 20, 2026**
Ore is a meal-logging app that lets you record what you eat by typing, speaking,
or snapping a photo, and gives you smart nutrition estimates you can correct. This
policy explains, in plain language, what data Ore collects, how it is used, who it
is shared with, and the choices you have.
We designed Ore to collect only what it needs to do its job. We do **not** sell
your personal data, and we do **not** use it for advertising.
If you have any questions about this policy or your data, contact us at
**privacy@sage.app**.
---
## Who is responsible for your data
Ore ("we," "us," or "the app") is the controller of the personal data described
below. When you use Ore you agree to the practices described in this policy.
---
## What data we collect, and why
### 1. Apple ID and account data
You sign in to Ore with **Sign in with Apple**. When you do, we receive and store:
- A stable Apple account identifier that lets us recognize you across sessions and
devices.
- The name and email address you choose to share at sign-in. If you use Apple's
**Hide My Email** feature, we only ever see the private relay address Apple
generates for you — never your real email.
- Your time zone, used to group your meals into the correct local day.
We use this data to create and secure your account, keep you signed in, and attribute
your meals and nutrition plan to you. We do not receive your Apple password or any
other Apple account credentials.
### 2. Microphone and speech (voice logging)
If you choose to log a meal by voice, Ore asks for permission to use your
**microphone** and **speech recognition**.
- Audio is captured only while you are actively recording a voice log.
- Speech is transcribed into text on your device whenever your device supports
on-device speech recognition; in that case the audio is not sent to us or to
Apple's servers for transcription. On devices or languages where on-device
recognition is unavailable, Apple's standard speech recognition is used to produce
the transcript, subject to Apple's privacy practices.
- We do **not** store the raw audio recording. Only the resulting text transcript is
processed and saved as part of your meal log.
You can deny or revoke microphone and speech access at any time in your device
Settings; voice logging will simply be unavailable, and you can still log by text or
photo.
### 3. Camera and photos (photo logging)
If you choose to log a meal from a photo, Ore asks for permission to use your
**camera** (to take a new photo) or your **photo library** (to choose an existing
one).
- Ore only accesses the single photo you take or select for that meal — not your
whole library.
- The photo is resized on your device, then sent securely to our nutrition AI for
the sole purpose of identifying the food and estimating its nutrition.
- We do **not** store your meal photos. The image is used to generate the estimate
and is then discarded; the photo itself is never saved to our servers.
You can deny or revoke camera and photo-library access at any time in your device
Settings.
### 4. Meal and nutrition (health-related) data
The core of Ore is the food and nutrition information you create, including:
- Descriptions of the meals you log (typed text, voice transcripts, or photo-derived
items).
- Estimated and corrected calories and macronutrients (protein, carbohydrates, fat)
per item and per meal.
- Foods you save or mark as "usual" so future estimates get more personal and
accurate.
- Your nutrition goals and the personalized nutrition plan derived from them.
This information may reflect your diet and health-related habits, so we treat it as
sensitive. We use it to show your diary and trends, to improve the accuracy of your
estimates over time, and to power features like weekly insights and adaptive
nutrition planning. We store it securely on our hosting provider's servers
(Railway). We do **not** sell this data or share it for advertising.
### 5. Third-party AI processing (Codex / OpenAI)
Ore's estimates are produced by an AI nutrition model accessed through OpenAI's
Codex service. To generate an estimate, we send the model only what it needs for that
request:
- The meal text or voice transcript you provided, and/or the resized photo for a
photo log.
- Minimal context needed to produce a useful estimate (for example, items you have
previously saved).
This data is transmitted securely and used to return the nutrition estimate for that
meal. We send it for processing only — we do not send your Apple identifier, email,
or payment information to the AI provider. As noted above, meal photos are processed
to generate the estimate and are not retained by us. OpenAI's handling of data sent
through its API is governed by its own terms and privacy commitments.
### 6. Purchases and subscriptions
Ore Pro is a monthly auto-renewing subscription (with a free trial). Purchases are
handled entirely by **Apple's App Store** — we never see or receive your credit-card
number, billing address, or other payment-card details.
To unlock and maintain your access, we receive and store:
- A signed purchase record (transaction receipt) from Apple, which we verify
cryptographically against Apple to confirm your subscription is valid.
- Your subscription status (for example, trialing, active, or expired) and renewal/
expiration date.
- A token that links your purchase to your Ore account.
We also receive notifications from Apple about subscription events (such as renewals,
cancellations, or refunds) so we can keep your access status accurate. We use this
data only to grant the right level of access and to provide support. We never
write or change your subscription status from anything other than a record verified
directly with Apple.
---
## How we use your data
We use the data described above to:
- Create, authenticate, and secure your account.
- Let you log meals by text, voice, or photo.
- Generate, display, and improve your nutrition estimates, diary, trends, and plan.
- Provide and manage your subscription and free trial.
- Respond to support requests and keep the service reliable and safe.
We do **not** use your data for third-party advertising, and we do **not** sell it.
---
## How your data is shared
We share data only with the service providers that make Ore work, and only as needed:
- **Apple** — for Sign in with Apple authentication and for App Store purchases and
subscription management.
- **OpenAI (Codex)** — for AI nutrition processing of your meal text, voice
transcript, or photo, as described in Section 5.
- **Our hosting and database provider (Railway)** — to securely store your account
and meal/nutrition data.
We may also disclose data if required by law, to enforce our terms, or to protect the
rights, safety, and security of our users and the service. We do not otherwise share
your personal data with third parties.
---
## Data retention and deletion
We keep your account and meal data for as long as your account exists, so your diary,
trends, and plan remain available to you.
You can **delete your account at any time** from within the app. When you do:
- We revoke Ore's Sign in with Apple access for your account, and
- We permanently erase your account and all of your associated data — your profile,
meals, saved foods, nutrition plan, subscription records, and usage history.
As noted above, meal photos and raw voice audio are never stored, so there is nothing
of that kind to delete.
---
## Security
We protect your data with industry-standard measures, including encrypted connections
(HTTPS/TLS) between the app, our servers, and our providers, and cryptographic
verification of purchase records. No method of transmission or storage is perfectly
secure, but we work to protect your information and limit access to it.
---
## Children's privacy
Ore is not directed to children under 13 (or the minimum age required in your
country), and we do not knowingly collect personal data from them. If you believe a
child has provided us personal data, contact us and we will delete it.
---
## Your choices and rights
You can:
- Control microphone, speech, camera, and photo-library access at any time in your
device Settings.
- Edit or remove individual meals and saved foods within the app.
- Manage or cancel your subscription in the App Store (Settings → your Apple ID →
Subscriptions).
- Delete your entire account and all associated data from within the app.
Depending on where you live, you may have additional rights — such as to access,
correct, or delete your personal data, or to object to certain processing. To
exercise any of these rights, contact us at **privacy@sage.app**.
---
## International users
Ore is operated using providers that may process and store data in the United States
and other countries. By using Ore, you understand that your data may be processed in
locations whose data-protection laws may differ from those in your country. We take
steps to ensure your data remains protected consistent with this policy.
---
## Changes to this policy
We may update this policy from time to time. When we make material changes, we will
update the "Last updated" date above and, where appropriate, notify you in the app.
Your continued use of Ore after an update means you accept the revised policy.
---
## Contact us
If you have questions, requests, or concerns about your privacy or this policy,
contact us at **privacy@sage.app**.